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Become a host

Help & FAQ

Booking & payment

How do I book a stay?

Search your city and dates, choose a place, review its cancellation policy, and confirm. You’ll pay your host at checkout.

What payment methods can I use?

Bank transfer. You’ll see your host’s account details, the exact amount and a reference, then upload your receipt. Your host confirms the payment. All prices are in Pakistani Rupees (PKR).

Are there any hidden fees?

No. The price shown on a listing is the total you pay. Volotix is free. No service fee, no commission — the host receives exactly what you pay.

Cancellations & refunds

Can I cancel my booking?

Yes — the refund depends on the listing’s cancellation policy, which the host chooses:

  • Flexible — full refund even if you cancel on the day of check-in.
  • Strict — full refund if you cancel at least one day before check-in; no refund for a same-day cancellation.

How are refunds paid?

Refunds are paid by the host, from the host’s own account, to the account you paid from. Volotix does not hold booking funds and does not issue refunds; Volotix will confirm the cancellation and the refund amount due under the policy to both parties. The time to appear depends on your bank.

Identity & safety

Do I need to verify my identity?

Hosts must verify with a CNIC and a selfie before listing. Guests may be asked to verify before their first payment.

Is my identity information safe?

Yes. Identity documents are stored privately, encrypted, and seen only by authorised reviewers for verification.

For hosts

How do I become a host?

Create an account, add your listing, verify your identity, and once approved your place goes live. See the “Become a Host” page.

How and when do hosts get paid?

Guests pay hosts directly by bank transfer into the host’s own account, before the stay. Volotix takes nothing.

Contact us

Still need help? Email us at support@volotix.com and our team will get back to you. For anything urgent about a current booking, include your booking details so we can help faster.

volotix

Short-stay homes across Pakistan, each one checked by hand — booked with full-price honesty and local support.

Support

  • Help & FAQ
  • Contact
  • Cancellation options
  • Trust & safety

Hosting

  • Become a host
  • Why host with Volotix
  • Responsible hosting

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  • How it works
  • Terms of Service
  • Privacy Policy
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English (Pakistan) · PKR ₨